Home Departments City Manager SWLF Neighborhood Improvement Needs Assessment NEIGHBORHOOD IMPROVEMENT TASK FORCE (NITF) AND SOUTHWEST LAKE FOREST PROJECT Welcome to the Neighborhood Improvement Task Force (NITF) and Southwest Lake Forest Project webpage. We are dedicated to making Southwest Lake Forest a better place to live, addressing the concerns of our residents, and enhancing the overall quality of life in our community. About Us In 2021, the City of Lake Forest recognized the need to take action and improve the Southwest Lake Forest neighborhood. This initiative began in response to the concerns raised by residents during the City's biannual Community Satisfaction Survey in 2021. The Neighborhood Improvement Task Force (NITF) was established to identify and address these neighborhood issues. Our Mission The NITF's mission is to create a safer, more pleasant, and thriving environment in Southwest Lake Forest. We strive to enhance the quality of life for all residents by addressing key concerns related to lighting, parking, noise, crime, property maintenance, street sweeping, and more. Our Work First Neighborhood Assessment The NITF's first major project involved conducting a door-to-door survey of residents in the area bounded by Muirlands Boulevard, El Toro Road, and Rockfield Boulevard. We engaged a public affairs and community outreach firm to gather empirical information from residents. We also held a community pop-up event where residents were able to interact with City and Fire Authority personnel as well as other agencies to obtain information and resources. Based on the findings, we developed an action plan to address the concerns of the community. Several projects have been initiated and completed to improve quality of life in this neighborhood. Click here for the SWLF Neighborhood Improvement Needs Assessment Report (2021) Concern Solution Timeline Speeding Add reflectors on stop signs and "Dip Ahead" sign. Complete Red Curb Markings Add markings on Jutewood Place and La Vaca Street. Complete Lighting Add lighting at the end of Packer for safety. Complete Crime (Part 1) Launch Catalytic Converter Theft Deterrent Programs. Complete Crime (Part 2) Increase Orange County Sheriff's patrols. Ongoing Parking/Street Sweeping Increase parking permits and parking restrictions. Ongoing Noise Work with neighboring businesses and initiate code cases if necessary. Complete Landscaping Code Enforcement inspections and educate residents on regulations. Complete Property Maintenance Educate the community about regulations. Note: The City cannot force property owners to make maintenance upgrades. The City's Code Enforcement can address concerns that pose a health hazard or safety risk. Complete Homelessness Increase Orange County Sheriff's patrols. Complete Second Neighborhood Assessment (Current Project) Building upon the success of the first neighborhood assessment, the NITF has selected a second subject neighborhood within the boundaries of El Toro Road, Rockfield Boulevard, Gowdy Avenue, and Cavanaugh Road. This area is home to 213 residential properties and 43 businesses. We are committed to implementing strategies to address the concerns of residents and make this neighborhood a better place for everyone. Current Projects The Southwest Lake Forest Task Force has created a list of key assessment issues to address that were identified during the door-to-door surveys. Many of these projects are already underway or completed. We are continually working to address the concerns raised by the community and improve the neighborhood. Click here for the SWLF Neighborhood Improvement Needs Assessment Report (2023) Concern Solution Timeline Conduct Neighborhood Lighting Assessment Evaluate and develop an action plan to improve neighborhood lighting to enhance perceptions of safety and security. In Progress Promote Enhanced Property Maintenance and Compliance / Distribute Code Enforcement Checklist Educate residents on the responsibility to maintain their properties. This can be achieved through a "code enforcement checklist" flyer or postcard detailing resident responsibilities, especially regarding landscaping. Complete Host a Neighborhood Clean-Up Day Encourage and empower residents to dispose of unwanted/unused items in their homes. Date TBD Assess Street Parking on Gowdy Avenue Evaluate street parking on Gowdy Ave. to address issues brought up by residents. Specifically address "road blockages" created by vehicles parked alongside Gowdy Ave. where the road curves. Complete - Parking sign relocated on the curve Proactive Street Sweeping Enforcement and Signage Evaluate the addition of street sweeping signs to inform residents and other drivers of the sweeping schedule. This may assist in deterring vehicles that reportedly do not move on street sweeping day. Proactive enforcement and ticketing may also serve as an additional deterrent. Contract in Progress Assess Traffic Concerns for Action Yield sign on Rockfield Boulevard and El Toro Road (increased reported speeding incidents on Cavanaugh Road and Dune Mear Road) Complete - Installed free-right turn lane, advanced yield triangles/sign and additional pedestrian crossing signs to alert the motorists of the crossing. Address Bridger Road Access Point To address concerns with the entry point, consult with planning professionals to assess solutions available to redesign/close Bridger Road. The access point is believed to facilitate the entry of homeless individuals into the neighborhood. Ongoing / Some minor landscaping and wood fencing added at the entrance Address Concerns with Bridger Road Property Given the negative perceptions residents have of this building and the multiple illegal marijuana dispensaries that have been housed at this location, it is important that the City maintain constant communication with the property owner to encourage them to maintain the property, trash bins, and do their due diligence before allowing a new business to operate. Complete / Ongoing Noise Level Education Distribute information to businesses in shopping centers adjacent to the subject neighborhood regarding City noise ordinance and discuss noise reports during early hours with management at Home Depot. A conversation should also take place with the agency that owns the construction vehicles on Ridge Route to share resident complaints regarding the noise caused by the trucks entering and exiting the street. Complete / Ongoing - Delivery schedule has been charged to more appropriate hours Reimagine Cavanaugh Park Evaluate the feasibility of redesigning Cavanaugh Park to remove reported opportunities for homeless activity and crime (walls, berms, hedges). Residents would also like to see a new playground that expands access to older age groups. First Phase Complete Increase Patrolling Evaluate the feasibility of increasing patrolling in the areas which reported criminal and drug activity: Cavanaugh Rd. Dune Mear Rd. Gowdy Ave. Eaglemont Ave. Red Robin Way Lake Forest Marketplace In Progress Graffiti Assess opportunities to enhance graffiti removal response time. Complete - Removed within 24 hours of City notification Raise Awareness of City's Efforts to Address Issues Related to Homelessness In response to the reported significant presence of residents experiencing homelessness in the residential and business areas, it may be beneficial for community and business stakeholders to be informed of the City's general efforts to address this issue. In Progress Neighborhood Watch Program Educate and encourage residents in the subject neighborhood to form a neighborhood watch program. In Progress - Two meetings completed Beautification Improved landscaping on Rockfield Blvd. In Progress Infrastructure Repairs (Underground Power Lines) Evaluate and address the merits of resident reports regarding underground power lines. City will educate the requestors on the financial cost/process (FAQ below) Short-Term Rentals Ensure that the property on Duryea has a permit to operate a short-term rental business. Investigate allegations that the property rents rooms on a nightly basis. Complete / No Current Concerns Assess Needs for a City Facility in South Lake Forest Assess opportunities to establish a City facility in South Lake Forest to meet community needs. In Progress Promote Community Emergency Response Team (CERT) Given the proximity of this neighborhood to the freeway; it may be beneficial for residents in this neighborhood to participate in the program. Complete - No current interest/residents from that specific area. Collab w/ pop-up for neighborhood watch TBD. City staff also identified additional assessments for the following: Concern Solution Timeline Neighborhood Pride Paint Program Update the policy and allocate more funds to the paint program. In Progress Community Preservation Project Create a program with local nonprofit organizations to assist elderly and disabled residents with home repairs. Create an outline and secure a consultant. In Progress Bulk Disposal Information Create information on how to dispose of large items to distribute to residents. In Progress Enhance Communications Addition of a “Resources” subpage to the City website for direct resources and links to programs currently directly available to residents. Continue to educate and encourage residents to download My360 App - 60% of residents who responded to the online survey reported not being aware of the City’s app. Mailers/Doorhangers/Flyers - methods of communication may be more effective in this area. Ongoing Next Steps We are in the process of addressing concerns in the southwest Lake Forest neighborhood between Rockfield Boulevard, Ridge Route Drive, and Gowdy Avenue. Door-to-door surveys of over 240 homes within the area were completed in April 2023. The City has compiled the data collected from residents and staff is implementing an action plan to address these neighborhood concerns. Before After Multiple code violations, including graffiti, water quality, and issues with trash containers were addressed when the property owner constructed a new enclosure and removed graffiti. Before After Bushes were removed and replaced at Cavanaugh Park implementing Crime Prevention Through Environmental Design (CPTED) to allow a line-of-sight. This is a multi-disciplinary approach to crime prevention based on principles of designing a physical environment that positively influences human behavior. While these initial steps have made a positive impact, future plans are underway to redesign the park as a whole. Before After A residential wall was at-risk of falling at the end of Bridger Road. Code Enforcement worked with the property owner to repair the damage. General Neighborhood Survey (Area 2 - East) Get Involved Your input and participation are crucial to our efforts. We invite you to get involved by attending our community meetings, volunteering, or simply sharing your thoughts and concerns. Together, we can make Southwest Lake Forest a better place to live. For more information or stay updated on our progress, please contact us or follow us on social media. Your voice matters, and together we can build a stronger and more vibrant community in Southwest Lake Forest! https://www.lakeforestca.gov/en/contact-ask-us Frequently Asked Questions (FAQ) Underground Power Lines SCE has 3 “Rule 20 Undergrounding Programs. Each category of Rule 20 addresses different funding mechanisms and qualifications for undergrounding existing overhead utility lines. Rule 20A funded by all of SCE’s ratepayers throughout the service area using Rule 20A work credits but only for projects deemed to create a general public benefit by satisfying at least one qualifying criterion. Also, SCE discontinued allocating new Rule 20A work credits on December 31, 2022. Rule 20B projects enable limited ratepayer subsidies for undergrounding utility lines for projects that do not quality under Rule 20A and are a minimum of 600 feet or one city block in length. Rule 20B applicants are most frequently developers, but can also be cities and counties, groups of property owners, or individual property owners or customers. Local governments typically collect Rule 20B funding from the municipality’s general fund or through the formation of a local assessment district. Most Rule 20B projects can be completed in less than two years with the exception of larger Assessment District projects that involve an Engineering Assessment phase as well as a vote by the affected property owners. Based on a review of completed Rule 20B projects over the past several years, costs range from $250,000 to $1,700,000, with the average Rule 20B project completed for approximately $570,000. These costs do not include the service laterals on private property and any modifications needed to meter panels to accept underground service as this work is performed by others. Costs will be considerably higher for an Assessment District project that may contain several hundred customers and properties. Rule 20C projects includes any conversion of existing overhead facilities with underground facilities requested by an applicant, that does not fulfill the requirements of either a 20A or 20B. The cost for a rule 20C conversion is borne solely by the applicant. Rule 20C project costs can also vary depending upon the size and length of the project. Based on a review of completed Rule 20C projects over the past several years, costs range from $25,000 to over $1,000,000 with the average Rule 20C project completed for approximately $250,000. Most Rule 20C projects can be completed in less than 12 months. https://www.sce.com/regulatory/distribution-manuals/rule20-underground-conversions Neighborhood Concerns? Contact Us Download the City App to report an issue or ask a question 360Civic City Services Number Abandoned Car Parked 72+ Hours, Dumped Property 949-770-6011 Animal Control 714-935-6848 Broken Traffic Light, Broken Sprinkler (Public) 949-461-3480 Broken Street Light 800-611-1911 So Cal Edison City Hall 949-461-3400 Graffiti 949-461-3583 Leaking Fire Hydrant 949-453-5300 IRWD 949-837-7050 ETWD Orange County Sheriff's Department Nonemergency Line 949-770-6011 Overflowing Sidewalk Trash, Potholes, Street Signs 949-461-3416 Trash, Recycling, Bulky-item Pick-up 949-625-6735 Shredding 949-461-3530 The City also works with the County of Orange to provide resources and services to residents who need housing assistance. Lake Forest offers a variety of programs including, housing rehabilitation, homebuyer assistance, rental assistance, and more. Click here for more information on the programs the City offers. CITY MANAGER Animal Services Vector Control Community Choice Aggregation SWLF Neighborhood Improvement Needs Assessment